Where is the pool located?
Granite Ridge Subdivision, Stittsville
When do you teach lessons?
We teach from June through to the end of August, Monday-Friday from 8:30am-7pm. Check the "registration" tab to see what weeks and times are still available.
Is the water salt or chlorine?
Our pool is salt water
Who can take lessons?
Anyone, of any age can take lessons. We have taught babies, children and adults.
What if I can't make it the day of?
After you have signed up for lessons and committed, we do not allow for rescheduling due to our very busy schedule. . See the tab 'Cancellation policy' for more information and specific conditions.
What if it is raining or there is thunder and lightening?
We continue to teach in rain or shine (except thunder and lightning). The pool is kept warm to ensure that children aren't cold, even in the rain. Lessons cancelled due to the thunder and lightning will be rescheduled or refunded.
How many lessons do you have to complete to finish a level?
Each session is five lessons. This is generally the number of lessons for a swimmer to complete all requirements for the Red Cross curriculum and to move up an entire level. Since we only offer private and semi-private lessons, we often have children pass their level and sometimes they pass more than one level!
How long are lessons?
All of our lessons run for 30 minutes.
Do parents stay to watch?
Parents have the option of staying to watch the lessons, or dropping off their child for the duration and picking them up at the end of the class.
What is the temperature of the pool?
We keep our pool heated to a minimum of 83 degrees.
Is Stittsville Swim Insured?
Yes, we are fully insured.
When is payment due for lessons?
All registrations require the payment of a $40 non-refundable deposit. Prior to the week of lessons, reminders will be sent via e-mail indicating the total amount owing (minus the deposit). This amount is required to be paid by the end of the first lesson. Payment can be made by cheque (payable to Stittsville Swim) or cash, and deposited in an envelope into the secure mailbox next to the patio.
Can I sign my child up for the entire summer?
Yes you can sign up for as many weeks as you like! Please note that the $40 non-refundable deposit must be paid for each session booked.
Do you offer lessons in only your pool or do you go to other peoples pools too?
In past years we have offered this service, however are now unable to offer this service due to our very busy schedule.
What type of lessons do you teach? Are they the same as the City of Ottawa?
We are a Red Cross partner and can evaluate swimmers using the same criteria as the City of Ottawa. Since we are also a Lifesaving Society Affiliate member we are able to evaluate lifeguarding courses to the Lifesaving Society standards, including with their certificates.